01
The Challenge
Cardinia identified a number of challenges that a new way of working and new work place could help them overcome:
- Staff not connecting beyond their own teams. There were parts of the organisation that never saw each other, let along get to know or talk to each other
- The organisational culture not supporting trust as well as it could
- Flexibility, creativity and innovation were hampered by aspects of the culture
- Staff engagement was low, resulting in restricted level of discretionary effort and contribution beyond the boundaries of job roles
02
The Result
Post-move survey results indicated a positive shift in all key attributes:
Connected & Cohesive
- Leaders role modelling key behaviours
- More connection being on-site to wider organisation
- More opportunity to do things instantaneously and make decisions quicker
- Meeting more people across the organisation
Mobile & Dynamic
- Supported to be flexible and mobile through environment and flexibility agreements
- 10 years additional growth built in to workspace
Quality Engagement
- Real conversations
- Increased sense of energy
- Building and facility improvement
- 68% of staff feel they are more productive
- Reduced staff turn over from 13% to 7%
Operational Excellence
- Increased organisation training
- More efficient at getting process, and focus work done
- Paper use reduced by 70%
- Print reduction estimated $34k per year saving
