Microsoft and Veldhoen + Company made the change process as organic as possible. Employees now no longer have assigned offices or desks. A big change, but without any resistance. People were already used to it.
Changing leadership styles was the second part of the change process, along with getting the most out of employees as a team. They learned to let go more and to facilitate rather than steer.
The office building acts as a catalyst. The new space acts as a meeting place, space, transparency and connection are key.