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Turning Happy Bankinginto Happy Working

Case Study Overview

Case Study Overview

Enhancing their 'Happy Banking' culture though new ways of working

Organisation: Bankwest Corporate Office

Location: Perth, Australia

Employees: 2700+

Key Concept: Aligning physical space with the behaviour change needed to succeed

The Backstory

The Backstory

Bankwest truly transformed their headquarters in Perth by bringing their ‘Happy Banking’ culture to life through their new way of working. To develop a new work-style and environment for over 2700 employees Veldhoen + Company partnered with Bankwest to help them create the physical environment required as well as guiding them on the behavioural changes needed to inspire ‘Happy Working’.

Bankwest was the first company to adopt ABW in Western Australia.

"I used to dream about the colours and the people moving around... and now that we're here, it's exactly what I hoped it would be."
Manager | Business Engagement

The Results

According to Tech Quarterly, Bankwest undertook a post-implementation review on employee perceptions of their new ABW environment where they reported:

  • 74% feel more positively about working for Bankwest
  • 91% enjoy freedom to choose their workspace
  • 84% prefer the new way of working
  • 82% are using less paper

Media Coverage

Other media talking about Activity Based Working at Bankwest:


'Happy Banking': ABW at Bankwest

Copy of YouTube - Thumbnail 2

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Ultimately, we will work with you to create a unique culture and environment where people will have the space to thrive, the freedom to genuinely connect with one another and will proudly work as a part of your organisation.