B2Hub – Measuring the success of ABW

 In

B2Hub

Measuring the success of ABW

A pilot program within Sydney’s Blacktown Hospital, before a roll-out to the wider health district.

Prior to the pilot, 40% do NOT agree that the design of their old workplace supports sharing ideas or knowledge with colleagues.

THE
BACK
STORY

Blacktown hospital

The local health district level (WSLHD) has a vision for the region: Better Health Services for the people of Western Sydney and beyond.

It is decided that B2Hub, Blacktown Hospital’s admin unit, will pilot a new, flexible way of working for the entire Western Sydney Health District. If the pilot is successful, the new workstyle will roll out throughout the district.

Prior to the pilot, 50% of staff do NOT agree that their old workplace is a place they are proud to bring visitors to.

THE
CHALLENGE

  • Due to the growing and aging population of the region, the new workplace strategy must make provision for greater resourcing and an overall different, multidiscipline approach to patient care.
  • Historically, Blacktown Hospital has found it challenging to attract/retain clinical staff. Adopting an ABW philosophy was seen as creating an aspirational way of working and an inspiring environment to offer the younger generation of clinicians a career destination. The challenge was to create a consistent vision and “buy-in” from all levels of the organisation.

THE
RESULTS

84% believe the new space enables them to work more productively
100% of respondents agree that B2Hub creates an enjoyable place to work in and a place they are proud to bring visitors to

 

At the start of the pilot development Blacktown Hospital define key areas in which they are looking for improvement: greater sense of connection; enhanced flexibility, efficiency and innovation; a workplace that people want to go to.

After a few months of users working in the pilot space, data from several focus-groups and a workstyle survey clearly indicate a dramatic improvement in each of the key areas and the pilot is considered a success.

Since then, this more flexible way of working is being implemented in many more hospital admin units throughout the local health district.

Project gallery

Some images from our work in this space

Photos by: C Furtado

“There are more minds that you can approach for help. it creates a prompt to speak to people because they are right there.”

Activity Based Working in Western Sydney Local Health District

For more about this project please contact Gijs Nooteboom, Martijn Joosten

Gijs Nooteboom Managing Partner

Australia & New Zealand

Want to know more?Gijs Nooteboom

+61 499 553 608 [email protected]

Martijn Joosten | Consultant | Veldhoen Company

Australia & New Zealand

Want to know more?Martijn Joosten

+61 448 458 835 [email protected]

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