The new environment that Macquarie occupied in 2009 was light-filled, transparent, diverse and colourful.
6 months after the move, the users were surveyed to discover how they felt about the new way of working:
- 92% would prefer NOT to return to their old way of working
- 73% of people said the implementation to ABW had changed their view on working for Macquarie positively
- 55% of people said the new way of working had made them more effective in their performance – only 6% of people thought they are less effective
The early post-occupancy experience at One Shelley St revealed continuing challenges like “How do I supervise a team I can’t see?” and “How can a team be a team when they are not necessarily in the same place?”
But as Peter Maher pointed out, resolving these issues was part of the ongoing journey and part of a permanent process of change management.